11122021 Dispatch

***The KEES Issue Template is for Non-Medical Staff only. It has been updated to include the Emergency Water Assistance Program.***

All Programs

KEES Availability

*State Holiday

Medical Programs

Incorrect CTM Aid Code - FIXED

The reported issue of the wrong CTM Aid Code of CTM/FM/Y being determined for SOBRA requests, instead of CTM/PA/Y has been fixed.

Buy-In Reminder

The Buy In Deletion Report will be available to eligibility staff on the 9th of the month.  The Buy In file will be sent to CMS early on the morning of the 17th.  The Buy In Deletion report that is received on 11/09/2021 will include all cases that lost eligibility 09/30/2021.

The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 11/16/2021.  Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 11/16/2021 so they can be manually processed by the 5:00 PM deadline.  The requests can be sent on a daily basis as the report is worked.  Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 11/16/2021.  

If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.

If a new buy in case is being approved on or between 11/09/2021 and 11/16/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file.  The member must be known to the MMIS to be manually added to the buy in file.  ksxix-buyin@gainwelltechnologies.com

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

Unable to view/accept P-EBT EDBC Results – FIXED

The reported issue of being unable to view or accept P-EBT EDBC results on the EDBC List page has been fixed.

PTANF Benefits Issued

The PTANF benefit was issued in KEES yesterday, November 11th. Staff will be able to see the issuance and the journal entry after November 11th. These benefits will be put on the consumers card and available for them to use on November 15th. A notice will also be mailed on November 15th notifying the households of the issuance. The NOA will be visible to staff on November 16th.

Staff will be able to identify the difference between a monthly TANF issuance and this by looking at the following information on Issuance History:

• Issuance Category will be Supplemental

• The issuance date will be a date other than the first day of the month

• The benefit amount will be an amount different from a standard TANF benefit amount

• And the Current Status will be Cancelled

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov  

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.