Saturday 11/23: 8am-8pm
Sunday 11/24: 12pm-6pm
The Contact Types of Written and Verbal were incorrectly displaying in the Contact Type dropdown on the Contact Log Entry page. This issue has been fixed and these values will no longer appear in the dropdown. Staff should record contacts with consumers using the appropriate contact type that best fits the situation.
For the PMDT referral and notification of outcome processes that utilize the Contact Log, staff previously were directed to use a Contact Type of Written when creating the Contact Log. However, with this change staff should now begin using a Contact Type of Document.
Policy Clarification 2019-11-01 outlines a process that is to be followed if the Review Date needs to be moved to a month prior to what it is currently set to. Attached are simple steps in order to find and perform the needed actions for this process in KEES. This has also been added to the KEES User Manual.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. Due to the Thanksgiving holiday, the Buy In file will be sent to CMS early on the morning of the 20th. This means the Buy In Deletion Report will need to be completed by 5:00 PM on November 19, 2019. Any cases newly authorized between the 14th and the 19th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 19thth so they can be manually processed. ksxix-buyin@dxc.com
KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
The P202: Child Care Provider Eligibility Notice automatically generates and is sent to providers by KEES when the Child Care Family Plan is approved. There are not currently any known issues with the form automatically generating. However, when staff generate the form manually, case information and dates are incorrect or blank. Therefore, we need staff to stop generating the P202 manually.
If staff discover a case where the P202 did not send or generated with incorrect information, remember to:
Submit a ticket to the KEES Help Desk so we know there is problem with the P202.
And, use the copy and paste text below in the P101: Child Care Provider General form since the P202 does not generate correctly when done so manually.
Child care plans/benefits have been authorized for the following child(ren) in your care:
<NAMES OF CHILD(REN) ON CASE THAT HAVE CC PLANS WITH THIS PROVIDER>
If you are receiving this notice and you are not caring for the child(ren) mentioned, please notify DCF. Child care subsidy benefits are authorized from <PLAN START DATE> to <PLAN END DATE>. You will be notified if these child care plans end prior to this date. Parents-Guardians-Caretakers are responsible to report certain changes within 10 days. Some changes may impact benefits.
DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual
The information contained in the KEES Dispatch is for internal use only.