Tuesday 11/26: 6am – 9pm
Wednesday 11/27: 6am – 9pm
Thursday 11/28: 6am – 9pm Saturday*
Friday 11/29: 6am Thursday – 9pm Saturday*
Saturday 11/30: 6am – 9pm
Sunday 12/1: 6am – 8pm Monday
*State Holiday
We are aware that the Child Turns 19 Batch is not closing adult caretakers when their child is no longer eligible for CTM/CH/N/N benefits. If you come across this issue, please submit a KEES Help Desk ticket.
We are aware of staff not being able to add text into the Other Reason Listed Here field after they navigate away from the textbox. If you are adding information into that field, ensure that you do not click away from the field before you are finished adding the additional information. If you click away, then you will need to start the process over again.
Beginning December 1st, 2024, Healthy Blue will be available for consumers to select in the SSP and PE Portal. Eligibility staff will see the MCO available on the Individual Demographics page in KEES, and the Managed Care Assignment field in KMMS.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar has been updated on 09/20/2024 to include the months of 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.