Friday 12/11: 6am – 8pm
Saturday 12/12: Unavailable
Sunday 12/13: Unavailable
The Buy In Deletion Report will be available to eligibility staff on the 7th of December. Due to the Christmas holiday, the Buy In file will be sent to CMS early on the morning of the 12th. The Buy In Deletion report that is received on 12/7/2020 will include all cases that lost eligibility 10/31/2020.
The removal of the deletion records by Gainwell will need to be completed by 5:00 PM on 12/11/2020. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Buy In team no later than 2:00 PM on 12/11/2020 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 12/11/2020.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 12/7/2020 and 12/11/2020 and qualifies for immediate buy in, please send an email to the buy in team by 5:00 PM on 12/11/2020 so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.