Tuesday 12/13: 6am – 8pm
Wednesday 12/14: 6am – 8pm
Thursday 12/15: 6am – 8pm
Friday 12/16: 6am – 8pm
Saturday 12/17: Unavailable
Sunday 12/18: Unavailable
If users encounter a zero error when Save and Print Central is selected after generating forms, you should first review Distributed Documents Search prior to attempting to generate the form again. Users should not continue to generate forms multiple times after receiving the error. If the document is listed in Distributed Documents Search and has a status of Pending Print Central, it is not necessary to generate the form additional times. Continue to report all instances, with a screenshot of this issue, to the KEES Help Desk.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
It has been discovered that when editing or updating the customer activities on the Customer Activity List page, the activity record disappears. The issue is currently being looked into. Please continue to report instances of this to the KEES Help Desk until notified otherwise.
We are aware that the vehicle resources are not saving. Until this is fixed, if the case is over the resource limit, workers will need to run EDBC using a negative action. It is no longer necessary to report this issue to the KEES Help Desk; however, if you experience issues saving any other type of resource, those should be reported.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.