|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Tuesday, December 27, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, December 28, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, December 29, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, December 30, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, December 31, 2022 |
6am to Tuesday 8pm |
7am to 7pm |
7am to 3pm |
|
Sunday, January 1, 2022 |
6am Sat. to Tuesday 8pm |
Not available |
Not available |
|
Monday, January 2, 2022* |
6am Sat. to Tuesday 8pm* |
Not available |
Not available |
|
Tuesday, January 3, 2022 |
6am Saturday to 8pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, January 4, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, January 5, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, January 6, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, January 7, 2022 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, January 8, 2022 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, January 9, 2022 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
*State Holiday
At this time, we request staff refraining from utilizing the Negation Action reason of Application Opened in Error. Until further notice, all users should submit a KEES Help Desk ticket if there is a situation requiring a registered application date that needs to be removed from a program. Currently, a defect in the system is not correctly allowing this action; therefore, KEES Help Desk must be notified of every case that requires the need of Application Opened in Error.
The reported issue of SSP Forgot Username Flow: DOB Invalid Format Error has been fixed.
The reported issue of EDBC counting an Exempt Life Insurance Policy has been fixed.
The reported issue of Income allocating to a deceased spouse has been fixed.
The reported issue of Earned income not being pulled into EDBC results has been fixed.
The reported issue of CE not holding for Prior Medical through Current Month has been fixed.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
The reported issue of the Access My Benefits link on the DCF SSP Portal redirecting to the Medical SSP Portal has been fixed.
The reported issue of 1700 Error received at Run EDBC due to the Rules flow breaking has been fixed.
The reported issue of the Edit button on the Money Management Detail page has been fixed.
The reported issue of getting the Review validation message on a new application after denying the app. month and rescinding using 1st Month Ineligible has been fixed.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.