Adding a Journal Entry

Adding a Journal Entry allows the user to narrate case information and actions. Staff may only use the Undo, Bold, Italics, Underline, and Bulleting for formatting in the Journal Entry.

From within the context of a case:

1. Click Journal from Utility Navigation. The Journal List window opens.

2. Click the Go button to the right of the Add Entry drop-down menu. A new Journal Entry window displays.

3. Enter the narrative in the Long Description text box.

4. Review the narrative then click the Save button to save the entry; or the Cancel button to cancel the entry and return to the Journal List window.

NOTE: Close the Journal List window before selecting another case number.