Appending a Journal Entry

Appending a Journal Entry allows the user to add additional information to an existing journal entry. All users may append manual journal entries including automatic journal entries created in a user’s name. A journal entry may be appended an unlimited number of times. Journal entries cannot be sorted or filtered by the date the entry was appended.

From within the context of a case:

1. Click Journal from Utility Navigation. The Journal List window opens.

2. Select the check box for the entry to be appended.

3. Click the Append button. The Journal Entry window opens.

4. Make the desired changes in the Append text box.

5. Review the narrative then click the Save button.

NOTE: Once the entry is saved, a pushpin displays to the right of the entry to notate the entry was appended.