A Deceased Date was entered on the wrong person and sent to MMIS. What do I do?
If the entire program was discontinued, follow the instructions below:
Navigate to the Individual Demographics Detail page for the Case Person needing the Deceased Date removed.
Remove the Deceased Date and Verification value.
Click the Save and Return button.
Re-run EDBC for the month of wrongful death through the come-up month. See Running EDBC for more information.
Navigate to the Individual Demographics Detail page for the Case Person needing a Deceased Date added.
Enter the correct Deceased Date and Verification value.
Click the Save and Return button.
Run EDBC for come-up month. See Deny or Discontinue Using Data Collection Pages for more information.
Rescind the program block see How to Rescind to rescind a program block.
If other program persons remained active after the person had been discontinued in error, follow the instructions below:
Navigate to the Individual Demographics Detail page for the Case Person with the incorrect Deceased Date.
Remove the Deceased Date and Verification value.
Click the Save and Return button.
Contact the Help Desk at 1-844-723-5337 Option 2 - Business Support.
Navigate to the Individual Demographics Detail page for the Case Person needing a Deceased Date added.
Enter the correct Deceased Date and Verification value.
Click the Save and Return button.
Run EDBC for the come-up month. See Deny or Discontinue Using Data Collection Pages for more information.