Dispatch 09292017

Non-Medical Programs Only

Assigning a Worker ID to a Program Block

Remember to assign a Worker ID to the Program Block during the case registration process. Authorized benefits without a Worker ID for the program will not be issued.

 

Mass Payments for Employment Services Providers

KEES is not currently issuing payments to providers that are approved through the Mass Payment process. A data fix ran the last two nights to issue any payments to providers that were entered into KEES by Friday, September 22nd.

Staff can continue to:

  1. Issue payments as a single provider payment when the consumer to provider volume is low.
  2. Utilize the Mass Payment page in KEES
    1. Enter the Mass Payments in as usual by end of day, Friday, October 13th.
    2. KEES Project Staff will run a data fix to get the payments issued to providers the following week.
    3. These payments will not show as Issued until KEES Project Staff run this data fix.

NOTE: KEES will continue to run a data fix twice a month to get Mass Payments issued to Providers around the middle and end of the month until this issue is resolved.

 

Open WP – Assign Component Task

KEES is now generating an Open WP – Assign Component Task when TANF is approved and there is a Mandatory household member for Work Programs. Staff no longer need to use a manual communication process to communicate TANF approvals to Work Programs.

 

 

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

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