Dispatch 12052017

All Programs

KEES Availability this Weekend

Saturday 12/9: 8am-8pm

Sunday 12/10: 1pm-6pm

Medical Programs Only

Non-Medical Programs Only

DCF Mass Change Notices

All mass change notices created when SSI and SSA mass change ran over this past weekend were not sent to consumers at the time of creation. These notices can be located under the Distributed Documents tab.

If the worker takes action to make other changes to the case for January’s benefits after the mass change run (after Dec. 3, 2017), the worker should delete the system created mass change notice(s) on Distributed Documents and send a notice which describes the Mass Change, i.e., COLA change, cash change and other related changes as well as the additional action taken. It is not possible to change the notices created by mass change because the effective dates and benefit amounts are system keywords and those fields cannot be changed through a notice update on Distributed Documents. If changes are necessary, the original notice or notices created by mass change must be deleted and a new notice created. To assist staff copy and paste wording is located below for the COLA change.