April schedule for important processing dates:
CHIP Premium Discontinuance Batch – April 6th
Buy-In Deletion Report available – April 13th
Spenddown Met to Unmet- April 14th
Review Batch Run – April 17th
Timely Notice Closure – April 18th
Buy-In Deletion Report completed – April 19th
Final Processing date – must allow time for authorization by KDHE.
MMIS Monthly – April 20th
Negative Change – April 19th
June Come-Up Month Available – April 21st
COLA Batch Run – Tentative April 22nd and 23rd
Reviews Discontinuance Batch for April 2017 Reviews- April 28th
As of right now, no emails containing PHI, PII, or business related emails should go from State workers to MX email addresses. (@maximus.com)
Maximus has converted and all MX staff have a @ks.gov email address. We should be using only the @ks.gov email address. This will eliminate the need for sending encrypted emails. If you do send an email to them, they will tell you that they cannot accept it and to resend. MX staff should be able to be located in the Global list.
Workers should never select ‘HUB-SSA’ or ‘SSA-SVES’ from the SSN Status drop-down on the Individual Demographics Detail page. These statuses should only be set by the KEES Interfaces. If the KEES Interfaces have been called and the SSN remains unverified, research should be done to correct the issue. Once updates have been made, the worker should re-attempt verification.
When a system generated Pre-Pop or Targeted review is returned, the barcode on the document automatically updates the Review and IR record Document Status to “Received” when it is imaged. If the review is unsigned, the Review and IR record will remain in a “Received” status even though the review is not actually received until the signature issue is resolved.
A new process is required to resolve this issue.
For unsigned reviews, Registration staff will be required to update the Review and IR record Document Status back to “Sent” and update the “Is the review application signed?” field to say “No”. The dates do not need to be updated in these situations. This will allow the Review and IR record to show the correct status until the signed review is received, at which point the Review and IR record Document Status can be updated to “Received”.
Do not accept incorrect EDBC results. If you feel EDBC has made an incorrect determination click the Cancel Button.
You have received Policy Clarification - TransMed approved by Passive Review, we just wanted to send out a reminder from the KEES User Manual.
The Customer Options Detail page is used to indicate that a consumer does not want eligibility determined for a particular program. Rules use this record to exclude any indicated programs when EDBC is run.
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Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)