Dispatch 20170526

Important Dates

May schedule for important processing dates:

Data Acceptance Reminder

Phase 3 of KEES is currently scheduled to implement in late summer.  This Phase will bring non-Medical programs, such as TANF, Food Assistance and Child Care into KEES.  Data and information from the legacy systems will be converted into KEES as part of this effort.   

In order to have a cleaner conversion process, it is important that data currently in KEES is clean.   It is vital for all KEES users to follow basic  practices prior to Phase 3 go live to achieve a  cohesive transition for all users.  

The following Data Acceptance issues are especially critical.   Any KEES user entering or accepting data on any of the following pages must follow these practices:   

Employment - Family Medical

The Employment Detail page is used to add or edit employment records on a case.  Complete this page when a consumer is working.  Only mandatory fields need to be completed on this page. Employment information entered on this page is tied to wages entered on the Income Detail page.

Complete the following

  1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Employment from Task Navigation. The Employment List page displays.

  2. Click the Add button. The Employment Detail page displays.

  3. Select the Employed Person on the case from the Name drop-down menu.

  4. Select the appropriate Category of Employment from the Category drop-down menu.

  5. Enter the name of the employer in the Employer text box.

  6. Select a Status from the drop-down menu in the Verified field.

  7. Click the Save and Return button.

  8. Repeat the process again by clicking Add on the Employment List page if additional employment information needs to be added.

Do NOT use the Status Information

Screenshot of the Status Information section of the page

This is for non-Medical only.  If information is in the section it will impact non-Medical EDBC.

Individual Demographics

Do NOT blindly use the “ACCEPT ALL” feature.

This feature is only to be selected after the user has reviewed all the incoming data to ensure it is accurate.   If it is not, the ACCEPT ALL feature is not used.   

Users may not realize it, but there is the possibility of tremendous downstream impact when ACCEPT ALL is selected without reviewing the incoming information. Changes to birthdates, names and other demographic information can result in incorrect medical benefits for the individual – both in KEES as well as the MMIS. Payment errors have been attributed to inattentive use of the Accept All button.

Make note of the following:

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository    KEES User Manual