Address Normalization
If Address Normalization is not called when adding or updating an address, click the Cancel button and re-enter the address like example #2 below.
It is not necessary to submit an incident ticket to the Help Desk as this is a known defect.
Example #1 – Address Normalization will not occur:
534 S Kansas Ave, Ste 200
Topeka, KS 66603
Example #2 – Address Normalization WILL occur:
534 South Kansas Avenue, Suite 200
Topeka, KS 66603
TBQ Medicare Info – Update to the 7/31 Dispatch
Fixes have been made to the TBQ file. This will now allow all necessary updates to the Medicare information to be completed. Any cases you were previously holding for an update should be updated now.
Staff should submit an Incident ticket to the KEES Help Desk if they are experiencing any issues from this point forward.
Medical Processing Deadlines
Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.
Non-Medical Processing Deadlines
DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual