Dispatch 9092018

All Programs

KEES Availability This Weekend

Saturday 9/8: 8am - 8pm

Sunday 9/9: 12pm - 6pm

A build is scheduled for this weekend.  Below is a summary of what is included in the release.

Medical Programs

Tier III-TALX:

The issue introduced with the new Tier III-TALX functionality released in August 2018 related to Verified income records not being updated to reflect Tier III-TALX when appropriate, which was causing income records to be double counted has been corrected.

However, there is still an issue related to the Tier III-TALX income amount not being used in the budgeting of the income. The root cause of this issue has been identified and will still need to be fixed. In the mean-time, WA 501 has been developed to instruct staff on how to process eligibility when they encounter this issue.  WA 498 will be retired.

In addition, the enhancement listed below is being delivered.

Medical Self-Service Portal (SSP):

A temporary note has been added to the Medical SSP to inform consumers that Amerigroup will no longer be an MCO choice after 12/31/18. This may result in questions from consumers regarding this change. This note will be removed with the December 2018 release.

Non-Medical Programs

Food Assistance:

• When running EDBC for TANF and Food Assistance together, the Food Assistance EDBC resulted in a $0 benefit. This has been fixed and should no longer require assistance from the Help Desk to get the Food Assistance benefit authorized.

• When a household is eligible for $0 benefits the first benefit month due to proration, staff were receiving an error message at EDBC stating in order to accept the results you must Override. This has been fixed and should no longer require assistance from the Help Desk to get the Food Assistance benefit authorized.

Forms:

The KC1600: Elderly and Disabled Review form was populating with instruction to mail or fax the review form to DCF with the DCF customer service phone number. This has been fixed.