KEES Availability this Weekend
Saturday 9/15: KEES not available
Sunday 9/16: KEES not available
Individual Demographics Detail Page - Reminder from the 8/7/2018 Dispatch:
The ‘Is this individual a U.S. Citizen?’ question on the Individual Demographics page is a Non-Medical ONLY field. Medical staff should NOT be updating it to a null value with a Pending Verified field. HUB calls are not initiated based on this field
Updating this field in error can cause Non-Medical benefits to be discontinued in error.
Buy In Reminder
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month, or the first working day following the 14th unless otherwise notified. The Buy In file will be sent to CMS early on the morning of the 21st. This means the Buy In Deletion Report will need to be completed by 5:00 PM on the 20th. Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed. LOC-KSXIX-BuyIn@groups.ext.hpe.com
Medical Processing Deadlines
Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.
Non-Medical Processing Deadlines
DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual