Editing a Verification

Users can add additional information or extend the due date for a verification record on the Verification Detail page.

To edit a verification record:

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click the Go button.

2. Click Eligibility from Global Navigation.

3. Click Customer Information from Local Navigation.

4. Click Verifications from Task Navigation.  The Verification List page displays.

5. Click Edit next to the verification record.  The Verification Detail page displays.

6. Make any necessary changes to the following fields:

   • Status

   • Request Date

   • Due Date

   • Date Received

   • Description

   • Verification Details

NOTE:  Only modify the Status of user added verification records from the Verification Detail page.  Always modify the Status of verification records set by data collection fields on the corresponding data collection page.

7. Click the Save and Return button. The Verification List page displays.