Non-Custodial Parents - Data Acceptance

The Noncustodial Parent Detail page is used to send referrals to Child Support Services.

To add or update a non-custodial parent record for a case person(s):

1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Noncustodial Parents from Task Navigation. The Noncustodial Parent List page displays.

2. Click the Edit button. The case person where the New indicator displays. The Noncustodial Parent Detail page displays.

NOTE: Information received through the e-Application may be newly reported, updated, or duplicated information.

NOTE: Newly reported information is a record on a new non-custodial parent. Updated information includes information reported on a known non-custodial parent. Duplicated information is a record reported for an already known non-custodial parent with no new information.

• Newly Reported Information:

• • Click the Accept All button.

  • Enter all other known information.

  • Click the Accept button. The Noncustodial Parent List page displays.

• Updated Information:

• • Review both records to determine what new information is reported.

  • Click the Accept All button.

  • Enter all known information from the previous record.

  • Click the Accept button. The Noncustodial Parent List page displays.

  • Select the check box for the previous record.

  • Click the Remove button.

• Duplicated Resource Information:

• • Click the Accept All button.

  • Click the Accept button. The Noncustodial Parent List page displays.

  • Select the check box for the newest record.

  • Click the Remove button.