Access Perceptive Experience

  1.  Access KEES.
  2. Navigate to the Case Summary page for the case associated to the documents.

    NOTE: The user must be in the context of a case and on the Case Summary page in order to auto-populate the Case Number and the Case Name in the following steps. Do NOT minimize the Case Summary page. Perceptive Content is not able to read the IP Address if the page is minimized and an error displays.
  3. Click Tasks on the upper right of the screen to open the Task Management window.
  4. Select the desired task hyperlink.
  5. Click the Images button on Task Details.
  6. Perceptive Content will open in Task View.
  7. Select Document to open.