Adding a Medical Resource to the RDB

Adding a Medical Resource to the RDB

The KanCare Clearinghouse is responsible for processing Medical Resource Databank (RDB) Requests. For information on making a request, see Requesting an Addition to the Resource Databank.

Follow the steps below to add a medical resource:

1. Select Resource Databank from Global Navigation.  The Resource Search page displays.

2. Enter basic search criteria.

   • Enter Name

   • Select All from the Status drop-down menu

   • Select Provider from the Category drop-down menu

3. Click the Search button.  Confirm the resource does not display on the Resource Search page.

4. Click the Add Resource button.  The Resource Detail page displays.

5. In the Basic Information section, complete the mandatory fields.

   • Select Active from the Status drop-down menu

   • Enter the Name

   • Enter the Payee Name if different from Name

     NOTE:  Follow the naming convention instruction below when adding a new resource.

   • Medical Representatives and Facilitators:

   • • Enter as One Person: First Name Middle Initial Last Name (i.e. John A Smith, John Smith) Enter middle initial if known without a period

   • Medical Representatives and Facilitators that are part of an Entity:

   • • Enter First Name Middle Initial Last Name and Name of Entity on Address Line 2 when entering the address.

   • Long Term Care Provider Organizations:

   • • Enter as received from KDHE Central Office

   • HCBS Entities:

   • • Enter as received from KDHE Central Office

6. In the Category section, click the checkbox associated with Provider.

7. In the Address section, click the Add Address button.  The Address Detail page displays.

8. Enter the date the provider is approved to start services in the Begin Date text box using the <mm/dd/yyyy> format or the calendar icon.

9. Multi-select Mailing and Physical from the Address Type(s) menu if they are the same address for the Provider. If they are different, select them individually and complete Steps 7-12 for each type.

10. Complete the mandatory fields for the address. Click the Submit button. The Select Address page displays.

11. Click the radio button for the Normalized Address if not already selected.

12. Click the Select button.  The Resource Detail page displays.

13. In the Phone Information section, complete the known information. The Add button does NOT need to be clicked for the first line of information.

    NOTE: Enter 999-999-9999 if the phone number is unknown.

14. In the Maintainer Information section:

    • Select Not Applicable from the Update Frequency drop-down menu

    • Enter 12/31/2999 in the Next Review Date textbox

15. Click the Select button under Worker ID. The Select Worker page displays.

16. Enter the search information and click the Search button. The Select Worker page displays with search results.

17. Click the radio button associated with the appropriate Worker ID.

18. Click the Select button.  The Resource Detail page displays with the selected Worker ID.

19. Click the Save button.  The Resource Detail page displays.

20. Make note of the ID number to return to the resource requester.

21. Click the Close button.  The Resource Search page displays.