Adding a Non-Paid Provider Resource

The RDB Maintainer for Employment Services is responsible for processing Employment Services Provider Requests.

Follow the steps below to add a non-paid provider resource:

1. Select Resource Databank from Global Navigation.  The Resource Search page displays.

2. Enter basic search criteria.

   • Enter Name.

   • Verify All is selected from the Status drop-down menu.

   • Select Provider from the Category drop-down menu.

   • Select Resources from the Service Category drop-down menu.

3. Click the Search button. If the provider already exists, see Editing a Non-Paid Provider Resource.

   NOTE:  It is important to complete a thorough search to avoid creating duplicate resources.

4. Click the Add Resource button.  The Resource Detail page displays.

5. In the Basic Information section, complete the mandatory fields.

   • • Select Active from the Status drop-down menu.

   • • Enter an Effective Date as the provider approval date using the <mm/dd/yyyy> format or the calendar icon.

   • • Enter Name.

6. 6. In the Language Information section, complete the following fields.

   • Select a Language from the drop-down menu.  Click the Add button.

   • Select No from the HQ drop-down menu.

7. In the Category section, click the check box associated with Provider.  The Provider Type defaults to N/A.

8. In the Tax Information section:

   • Select the appropriate Type drop-down menu.

   • Enter the ID.

   • Select the ID Type from the drop-down menu.

9. In the Addresses section, click the Add Address button. The Address Detail page displays.

10. Multi-select Mailing and Physical from the Address Type(s) menu if they are the same address for the service provider. If they are different, select them individually and complete STEPS 9-13.

11. Complete the mandatory fields for the address. Click the Submit button. The Select Address page displays.

12. Click the radio button for the Normalized Address if not already selected.

13. Click the Select button.  The Resource Detail page displays.

14. In the Phone Information section, complete the known information. The Add button does NOT need to be clicked for the first line of information.

    NOTE:  If the phone number is not known enter all 9’s.

15. In the Internet Information section, enter an email address if known.

    • Select Primary from the Type drop-down menu.

    • Enter the email address in the Address field.

    • Click the Add button.

16. In the Additional Information section:

    • Select the Recruitment Method value from the drop-down menu, if applicable.

    • Enter the Contact Information.

    • Enter the Hours of Operation.

    • Select the Languages Spoken.

    • Select the Preferred Method of Communication value from the drop-down menu, if applicable.

    • Select Yes or No if this Resource Accepts Vouchers.

17. In the Maintainer Information section:

    • Select the appropriate value from the Review Frequency drop-down menu.

    • The Next Review Date defaults to the appropriate calendar date. Enter 12/31/2999 or the applicable date, if necessary.

18. Click the Select button under Worker ID.  The Select Worker page displays.

    • Enter the search information and click the Search button. The Select Worker page displays with search results.

    • Click the radio button associated with the appropriate worker’s name.

    • Click the Select button.  The Resource Detail page displays with the selected Worker ID.

19. Click the Save button.  The Resource Detail page displays.