Adding a Service Arrangement for a Consumer

  1. Select Services from the Global Navigation. Select Supportive Services from Local Navigation. The Service Arrangements List page displays.

  2. Click the Add Service Arrangement button. The Service Arrangement Detail page displays.

  3. Select the radio button associated with the appropriate Type in the Need section.

  4. Click the Select button in the Activities section. The Select Customer Activities page displays.

  5. Select the radio button associated with the appropriate Activity Name.

  6. Click the Select button. The Service Arrangement Detail page displays.

  7. In the Arrangement Detail section, enter the Arrangement Period using the <mm/dd/yyyy> format or the calendar icon for the From and To fields.

  8. Select a Program Type from the drop-down menu.

  9. Select Same as Customer from the Payee drop-down menu.

    NOTE: When Same as Customer is selected from the Payee drop-down menu, the Issuance Method auto-populates to EBT.

  10. Enter the Quantity and Amount in the appropriate fields of the Service Type Description section.

  11. If needed, click the Add button to enter additional month(s), quantity(ies) and amount(s).

    NOTE: Do not click the add button after the last entry. To add the amount from the last entry to the Arrangement Total, click the mouse on the Arrangement Total amount.

  12. Click the Save and Return button. The Service Arrangements List page displays.