Address Error Detail page - TOP

The Address Error Detail page is accessed using the Address Error List page.  See Address Error List Page - TOP for more information on navigating to the Address Error Detail page. The Address Error Detail page allows a user to update the TOP Case Detail with new information and displays various error codes received from FNS.

The Address Error Detail page displays the following values:

Case Number:

The case number associated to the TOP Claim

Claim Number:

The claim number associated to the TOP Claim

Error Code: 02, 03, 04, or 07

Error Code Description:

02: Match is made on Social Security Number but not on name.    

03: The social security number and name on the record submitted could not be found.

04: No match was made because the social security number may be invalid based on the profile of numbers assigned by the Social Security Administration.      

07: Match was made on social security number to an individual reported to Social Security Administration as deceased.

Case Name:

The name of the Primary Applicant on the case

SSN:

The Social Security Number of the Responsible Person

KEES Address:

The address from the Contact Summary page in KEES

FNS Address:

The address received from FNS for the consumer

Select Action (radio buttons):

• Accept State Address – address is accepted with a source of “K”

• Accept FNS Address – address is accepted with a source of “F”

• Request New Address—address is not added

• Delete Address Error—address error record is deleted

On the Address Error Detail page under the Select Action block:

1. Select an action by clicking the corresponding radio button.

NOTE: When the Request New Address radio button is selected the First Name, Last Name, and SSN text boxes display as well as a Change Name or SSN check box.

2. Click the Submit button. The Address Error List page displays.