A Manual EDBC is used to issue a benefit underpayment for benefits issued from KAECSES prior to the implementation of KEES. If the consumer’s benefit was issued in KEES, stop and follow the user manual instructions for processing an underpayment in KEES.
Access the case through Person Search or enter the Case Number in Task Navigation and click the Go button.
Select Eligibility from Global Navigation.
Select Customer Information from Local Navigation.
Select Manual EDBC from Task Navigation.
NOTE: Manual EDBC can only be completed for a month in which the program was Active. Select the Benefit Month from the drop-down menu.
Select Month(s) Prior to KEES from the Manual EDBC Reason drop-down menu.
Select the Program using the program check box.
Click the Create Manual EDBC button. The EDBC List page displays.
Click the Program hyperlink. The Program EDBC (Manual) displays.
Set the Program Configuration:
Click the Set Program Configuration button in the Name block of the EDBC Summary page. The Program Configuration List page displays.
Select a Categorically Eligible indicator (if applicable).
Select a Public Assistance Indicator if issuing an underpayment for Food Assistance.
Select the correct Aid Code.
Select a Program Status of Active if the program is not already active. (A Program Status Reason is not needed for Active programs.)
Select a Reporting Type.
Click the Edit button in the Program Configuration block that corresponds to the person’s Name in the Name section of the page. The Program Configuration Detail displays.
Select a Role.
If needed, select a Role Reason.
Select a Status.
If needed, select a Status Reason.
Indicate if the person(s) is an Adult or Child by selecting an Adult Child code from the drop-down menu.
NOTE: This has to be completed for all people on the program, regardless if they are Discontinued or Denied.
Click the Save and Return button. The Program Configuration List page displays.
If needed, repeat steps g through n for any necessary household members.
Click the Save and Return button. The Program EDBC (Manual) page displays.
On the Program EDBC (Manual) in the Aid Payment block:
Enter the Unit Size if issuing an underpayment for Food Assistance or TANF. (Unit size is not needed for Child Care).
Enter the Potential Benefit in the text box. This is the amount the consumer should have received.
Enter the amount the consumer did receive in the Previous Issued Benefit text box.
Click the Calculate button. The Authorized Amount displays.
Click the Accept button. The EDBC List page displays.
Click the Accept button.
If needed, complete the steps above for any additional months.
Send appropriate notification to the consumer using DCF Standard Text Copy and Paste. For an underpayment, send the Notice of Supplemental Benefits.
Record a Journal entry.