Discontinue Adoption Assistance

  1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go.  The Case Summary page displays.

  2. Select Eligibility from Global Navigation and Customer Information from Task Navigation. The Contact Summary page displays.

  3. Select Manual EDBC from Task Navigation. The Create Manual EDBC page displays with the programs associated with the case.

  4. Select the month Adoption Assistance is to be discontinued from the Benefit Month drop-down menu.

  5. Select the check box for Adoption Assistance. The Manual EDBC Reason field populates with Manual EDBC Program.

  6. Click the Create Manual EDBC button. The EDBC List page displays.

  7. Click the Adoption Assistance hyperlink with a Run Status of Not Accepted. The Adoption Assistance (AA) EDBC (Manual) page displays.

  8. Click the Set Program Configuration button. The Program Configuration List page displays.

  9. Select the appropriate Aid Code from the drop-down menu.

NOTE: This Aid Code is required to update the Program Configuration.

  1. Select Discontinued from the Program Status drop-down menu.

  2. Select the appropriate value from the Program Status Reason drop-down menu.

  3. Click the Edit button in the Program Configuration section. The Program Configuration Detail page displays.

  4. Select Discontinued from the Status drop-down menu.

  5. Select an appropriate Status Reason from the drop-down menu.

  6. Verify the value in the Adult Child Code field is correct.

  7. Click the Save and Return button. The Program Configuration List page displays with the Program Configuration section updated.

  8. Click the Save and Return button. The Adoption Assistance (AA) EDBC (Manual) page displays with a Status of Discontinued.

  9. Click the Accept button. The EDBC List page displays with a Run Status of Accepted – Not Saved.

  10. Click the Save and Continue button. The Case Summary displays with the Adoption Assistance program block collapsed.