EDBC Results – LIEAP

To navigate to EDBC Results, follow these steps:

  1. Access the case through Person Search or enter the Case Number in Task Navigation and click the Go button.
  2. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select EDBC Results from Task Navigation. The EDBC List page displays.
    • While on the EDBC List page, click the View button. An EDBC record with no end month is called a high-dated EDBC record and it represents the consumer’s current eligibility.
    • To see a specific date range of history, follow the steps below.
    • While on the EDBC List page, enter the first month KEES should return information for in the From field using the <mm/yyyy> format or the calendar icon.
    • Enter the last month KEES should return information in the To field using the <mm/yyyy> format or the calendar icon.
    • Click the View button. KEES displays all information that matches the search parameters entered.

NOTE: Individual Person History can be viewed via the Case Summary page by clicking the Consumer’s Name hyperlink inside the program block.

  1. Click the LIEAP Program hyperlink for a specific month to view the EDBC Summary page for the selected EDBC result.