EDBC Results – LIEAP
To navigate to EDBC Results, follow these steps:
- Access the case through Person Search or enter the Case Number in Task Navigation and click the Go button.
- Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select EDBC Results from Task Navigation. The EDBC List page displays.
- Viewing Historical Records:
- While on the EDBC List page, click the View button. An EDBC record with no end month is called a high-dated EDBC record and it represents the consumer’s current eligibility.
- To see a specific date range of history, follow the steps below.
- While on the EDBC List page, enter the first month KEES should return information for in the From field using the <mm/yyyy> format or the calendar icon.
- Enter the last month KEES should return information in the To field using the <mm/yyyy> format or the calendar icon.
- Click the View button. KEES displays all information that matches the search parameters entered.
NOTE: Individual Person History can be viewed via the Case Summary page by clicking the Consumer’s Name hyperlink inside the program block.
- Click the LIEAP Program hyperlink for a specific month to view the EDBC Summary page for the selected EDBC result.