When the user runs EDBC he or she can receive a “warning” message with information relating to the eligibility determination. There are three types of EDBC warnings, hard warnings, soft warnings and warnings when Accepting EDBC.
A hard warning does not allow a user to run EDBC. Examples of hard warnings:
Warning: EDBC cannot be run because the following information is incomplete:
Relationship information is missing for the following persons:
Action Needed: Complete any missing relationships on the Relationship page.
Warning: Program: EDBC cannot be run for this program. A worker must be assigned to this program in order to run EDBC.
Action Needed: Assign a Worker ID to any applicable program blocks.
Warning: Child Care: EDBC cannot be run because the Family Plan requires approval.
Action Needed: Contact your supervisor to ensure the necessary approvals are completed for the Child Care Plan or Edit the Child Care Plan hours to less than 240.
Warning: <Program> EDBC cannot be run because an interview record has not been created.
Action Needed: Verify that a Customer Appointment Detail has been completed for the application or review period.
NOTE: This warning does not display if the Attendance Status is Scheduled, Complete, or Exempt.
Action Needed: Verify that the Document Status on the Review and IR/12 Month Reporting record is Received and verify the correct Run Reason is selected on the Run EDBC page.
Action Needed: Ensure the correct Run Reason is selected on the Run EDBC page.
Action Needed: Ensure the correct Benefit Month is selected on the Run EDBC page.
KEES does not allow the user to process the EDBC until the issue is resolved.
A soft warning allows the user to run EDBC. Examples of soft warnings:
Warning: Earned income is not linked to an employment record.
Action Needed: Determine if a new Income record was added or an Income record edited:
If yes, link the Income record to the Employment record.
If no, click Run EDBC.
Warning: The Last Mail to this Address was Undelivered.
Action Needed: Verify that the address has been added as reported or that there is no new address reported:
If yes, click Run EDBC.
If no, add the Address as appropriate.
Warning: Warning! The following verification(s) have not been received:
<Case Person> <Record Type>
Action Needed: Determine if the Verification(s) are needed for the benefit determination:
If yes, verify verifications have been received and update data collection page(s) as necessary. If verifications have not been received, verify a Pending verification record exists with the correct Program.
If no, click Run EDBC w/o Verifications.
KEES allows a user to run EDBC if it is a soft warning. The Run EDBC button displays on the page for the user to select.
A warning when attempting to accept EDBC Results, will not allow the user to Accept EDBC until the issue is resolved. If a Warning is received, the user should click Cancel on the EDBC Summary page and Cancel on the EDBC List page to ensure the case is not locked.
Warning: Error! Accept - The redetermination needs to be completed.
Action Needed: Verify the Review or IR/12 Month Report record has been marked as Received and Run EDBC with the RE, IR, 12 Month Run Reason, as appropriate.
Warning: Error! Benefits can not be authorized without child support referral.
Action Needed: Verify that the Noncustodial Parent page has been completed and the Referral check box completed.