Requests to change information for resources in the Resource Databank (RDB) must be sent to the KanCare Clearinghouse. For information on requesting an update to a resource, see Requesting a Change to a Resource in the Resource Databank.
Follow the steps below to edit a medical resource:
Click Resource Databank on the Global Navigation bar. The Resource Search page displays.
Enter the Name or ID of the Resource to be changed. Click the Search button. The Resource Search page displays.
Click the Name hyperlink. The Resource Detail page displays.
Click the Edit button. The Resource Detail page displays.
Make changes to the appropriate fields:
Basic Information section – edit as needed
Addresses section
Edit an existing address: Click the Edit button for the address to be changed. The Address Detail page displays.
Enter the date the change is being made in the Begin Date textbox in <mm/dd/yyyy> format or use the calendar icon.
Multi-select Mailing and Physical from the Address Type(s) menu if they are the same address for the Provider. If they are different, select them individually and complete steps for each type.
Complete the mandatory fields and click the Submit button. The Select Address page displays.
Click the radio button for the Normalized Address, if not already selected.
Click the Select button. The Resource Detail page displays.
Phone Information section
Edit an existing phone information: make changes as needed by selecting the appropriate value from the Type drop-down menu or type over the displayed phone number
Add an additional phone number: Enter information on the new line of blank text boxes. There is no need to click the Add button unless there is more than one new number.
Maintainer Information section
Worker ID –
Click the Select button
Enter the search information and click the Search button. The Select Worker page displays with search results.
Click the radio button next to the appropriate Worker ID.
Click the Select button. The Resource Detail page displays.
Click the Save button. The Resource Detail page displays.
Click the Close button. The Resource Search page displays.