Editing a TOP Claim

From the TOP Case Detail page:

  1. Click the Claim Number hyperlink on the TOP Case Detail page. The TOP Claim Edit/Update page displays.

NOTE:  The claim number hyperlink is also available on the TOP SSN Detail page.

The following values display:

  1. If needed, select a new status from the FNS Claim Status drop-down menu.

  1. If needed, select a new status from the TOP Claim Status drop-down menu.

  1. If needed, select a value for the O drop-down menu. A Yes value indicates Override Claim.

  1. Click the Save button if the entered information is correct, otherwise click the Cancel button.