Editing an Overpayment Record - PPS

1. Select Fiscal from Global Navigation.

2. Select Collections from Local Navigation. The Recovery Account Search page displays.

3. Complete a search for an existing Recovery Account.

   1. Enter the Case Number.

   2. Click the Search button.

   The Recovery Account Search page redisplays with a list of search results.

4. Click the Recovery Account Number hyperlink to review the details of the record and verify this is the record which needs to be edited.

5. Click the Edit button. PPS Eligibility Workers can edit:

   • Cause

   • Reason

   • Resources

   NOTE: Status and Status Reason are to be updated by CCU staff only.

6. Click the Save button. The Recovery Account Detail page redisplays in view only mode.

7. Select Overpayment Summary from Task Navigation to edit the overpayment amount. The Overpayment Summary page displays.

8. Click the Benefit Month hyperlink. The Overpayment Detail page displays in view mode.

9. Click the Edit button. The Overpayment Detail page displays in editable mode.

10. Correct the information which needs updated. Click the Save and Return button. The Overpayment Summary page displays. Click the Close button to return to the Recovery Account Detail page.

11. Click the Close button. The Recovery Account Search page displays.