The LIEAP Ineligibility Status Reason Table is used to identify the ineligibility reasons that may display on EDBC Summary and why they may display. If an unexpected Role or Status Reason displays on EDBC Summary, this table can be used as a troubleshooting tool.
The LIEAP Ineligibility Status Reason Table is organized by:
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Data Collection - Ineligibility Status Reason Table
The Ineligibility Reasons listed on this table display on EDBC Summary when EDBC rules utilize information from data collection records to deny or discontinue the Program or Person.
Role Reason |
Status Reason |
Reason for Ineligibility |
KEES Page |
None |
Deceased |
The consumer has passed away. |
· Individual Demographics |
None |
Ineligible Dwelling Type |
The household does not reside in an eligible dwelling type. |
· Energy Information Detail |
None |
Ineligible Fuel Bill Name |
The fuel bill is not in the name of an adult household member or the landlord. |
· Energy Information Detail |
None |
Ineligible Primary Applicant |
The household cannot be approved because the Primary Applicant is not an eligible Primary Applicant for the Program. |
· Individual Demographics (PA is deceased) · Household Status (PA Out of the Home) |
None |
No Appl - Req Person |
All required household members are not on the Program. |
· Case Summary (Case members listed as in the home are not on the Program Block) |
None |
No Eligible Member |
There are no eligible members on the Program. |
· Various pages |
None |
Not Energy Vulnerable |
The household address is not energy vulnerable. |
· Energy Information Detail |
None |
On Another Case |
The consumer is already receiving benefits on another case. |
· Person View |
None |
Out of the Home |
The consumer is coded Permanently Out of the Home. |
· Household Status List |
None |
Outside LIEAP Season |
An application was submitted outside of the designated LIEAP Season dates. |
· Case Summary (Application Date) |
None |
Over Income |
The household is over the income limit for the program and/or household size. |
· Income List |
None |
Residency Requirement Not Met |
The household does not meet the LIEAP program residency requirement. |
· Contact Summary |
Ineligible Non-Citizen |
None |
The consumer is an ineligible non-citizen. |
· LIEAP Person Detail |
Negative Action - Ineligibility Status Reason Table
The Ineligibility Reasons listed on this table display on EDBC Summary when Negative Action was used to run EDBC.
NOTE: The Negative Action Reason of Application Opened in Error should NOT be selected by the field. It is a Help Desk ONLY value, used in very limited scenarios.
Role Reason |
Status Reason |
Reason for Ineligibility |
KEES Page |
None |
Application Opened in Error (DO NOT USE) |
KEES User Runs EDBC with a Negative Action Reason of: Application Opened in Error |
Negative Action Detail |
None |
Commercial Account |
KEES User Runs EDBC with a Negative Action Reason of: Commercial Account |
Negative Action Detail |
None |
Deep Subsidy |
KEES User Runs EDBC with a Negative Action Reason of: Deep Subsidy |
Negative Action Detail |
None |
Doesn’t Meet Citizenship Requirements |
KEES User Runs EDBC with a Negative Action Reason of: Doesn’t Meet Citizenship Requirements |
Negative Action Detail |
None |
Duplicate Application |
KEES User Runs EDBC with a Negative Action Reason of: Duplicate Application |
Negative Action Detail |
None |
Duplicate Benefit |
KEES User Runs EDBC with a Negative Action Reason of: Duplicate Benefit |
Negative Action Detail |
None |
Failed to Complete Determination |
KEES User Runs EDBC with a Negative Action Reason of: Failed to Complete Determination |
Negative Action Detail |
None |
Ineligible Dwelling Type |
KEES User Runs EDBC with a Negative Action Reason of: Ineligible Dwelling Type |
Negative Action Detail |
None |
Ineligible Fuel Bill Name |
KEES User Runs EDBC with a Negative Action Reason of: Ineligible Fuel Bill Name |
Negative Action Detail |
None |
Not At Application Address |
KEES User Runs EDBC with a Negative Action Reason of: Not At Application Address |
Negative Action Detail |
None |
Not Eligible - Other reasons |
KEES User Runs EDBC with a Negative Action Reason of: Not Eligible – Other Reasons |
Negative Action Detail |
None |
Not Energy Vulnerable |
KEES User Runs EDBC with a Negative Action Reason of: Not Energy Vulnerable |
Negative Action Detail |
None |
Not Initially Eligible |
KEES User Runs EDBC with a Negative Action Reason of: Not Initially Eligible |
Negative Action Detail |
None |
Outside LIEAP Season |
KEES User Runs EDBC with a Negative Action Reason of: Outside LIEAP Season |
Negative Action Detail |
None |
Over Income |
KEES User Runs EDBC with a Negative Action Reason of: Over Income |
Negative Action Detail |
None |
Requested Discontinuance |
KEES User Runs EDBC with a Negative Action Reason of: Requested Discontinuance |
Negative Action Detail |
None |
Requested Information Not Received |
KEES User Runs EDBC with a Negative Action Reason of: Requested Information Not Received |
Negative Action Detail |
None |
Residency Requirement Not Met |
KEES User Runs EDBC with a Negative Action Reason of: Residency Requirement Not Met |
Negative Action Detail |
None |
Whereabouts Unknown |
KEES User Runs EDBC with a Negative Action Reason of: Whereabouts Unknown |
Negative Action Detail |
None |
Written App Withdrawal |
KEES User Runs EDBC with a Negative Action Reason of: Written App Withdrawal |
Negative Action Detail |
None |
End of Season |
A KEES Batch sets this EDBC Status Reason to discontinue any Active LIEAP Program at the end of the LIEAP Season. |
N/A – this reason can only be set by the LIEAP Auto Discontinuance Batch |
Non-Compliance - Ineligibility Status Reason Table
The Ineligibility Reasons listed on this table display on EDBC Summary when the corresponding record exists on the Non-Compliance List page.
NOTE: LIEAP does not use the Non-Compliance page at this time, so the reasons in this table are not expected to display.
Role Reason |
Status Reason |
Reason for Ineligibility |
KEES Page |
None |
Failure to Provide – Name and/or Identity |
The consumer did not provide requested proof of Name and/or Identity. |
Non-Compliance List |
None |
Failure to Provide – Proof of Income |
The consumer did not provide requested proof of Income. |
Non-Compliance List |
None |
Failure to Provide – Residence |
The consumer did not provide requested proof of residence. |
Non-Compliance List |