LIEAP Ineligibility Status Reason Table

The LIEAP Ineligibility Status Reason Table is used to identify the ineligibility reasons that may display on EDBC Summary and why they may display. If an unexpected Role or Status Reason displays on EDBC Summary, this table can be used as a troubleshooting tool.

The LIEAP Ineligibility Status Reason Table is organized by:

  1. Data Collection

  2. Negative Action

  3. Non-Compliance

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Data Collection - Ineligibility Status Reason Table

The Ineligibility Reasons listed on this table display on EDBC Summary when EDBC rules utilize information from data collection records to deny or discontinue the Program or Person.

Role Reason

Status Reason

Reason for Ineligibility

KEES Page

None

Deceased

The consumer has passed away.

· Individual Demographics

None

Ineligible Dwelling Type

The household does not reside in an eligible dwelling type.

· Energy Information  Detail

None

Ineligible Fuel Bill Name

The fuel bill is not in the name of an adult household member or the landlord.

· Energy Information  Detail

None

Ineligible Primary Applicant

The household cannot be approved because the Primary Applicant is not an eligible Primary Applicant for the Program.

· Individual Demographics

(PA is deceased)

· Household Status (PA Out of the Home)

None

No Appl - Req Person

All required household members are not on the Program.

· Case Summary

(Case members listed as in the home are not on the Program Block)

None

No Eligible Member

There are no eligible members on the Program.

· Various pages

None

No Self-Payments

The consumer has not met the LIEAP Payment requirements.

· Energy Information  Detail

None

Not Energy Vulnerable

The household address is not energy vulnerable.

· Energy Information  Detail

None

On Another Case

The consumer is already receiving benefits on another case.

· Person View

None

Out of the Home

The consumer is coded Permanently Out of the Home.

· Household Status List

None

Outside LIEAP Season

An application was submitted outside of the designated LIEAP Season dates.

· Case Summary

(Application Date)

None

Over Income

The household is over the income limit for the program and/or household size.

· Income List

None

Residency Requirement Not Met

The household does not meet the LIEAP program residency requirement.

· Contact Summary

Ineligible Non-Citizen

None

The consumer is an ineligible non-citizen.

· LIEAP Person Detail

Negative Action - Ineligibility Status Reason Table

The Ineligibility Reasons listed on this table display on EDBC Summary when Negative Action was used to run EDBC.

NOTE: The Negative Action Reason of Application Opened in Error should NOT be selected by the field. It is a Help Desk ONLY value, used in very limited scenarios.

Role Reason

Status Reason

Reason for Ineligibility

KEES Page

None

Application Opened in Error (DO NOT USE)

KEES User Runs EDBC with a Negative Action Reason of: Application Opened in Error

Negative Action Detail

None

Commercial Account

KEES User Runs EDBC with a Negative Action Reason of: Commercial Account

Negative Action Detail

None

Deep Subsidy

KEES User Runs EDBC with a Negative Action Reason of: Deep Subsidy

Negative Action Detail

None

Doesn’t Meet Citizenship Requirements

KEES User Runs EDBC with a Negative Action Reason of: Doesn’t Meet Citizenship Requirements

Negative Action Detail

None

Duplicate Application

KEES User Runs EDBC with a Negative Action Reason of: Duplicate Application

Negative Action Detail

None

Duplicate Benefit

KEES User Runs EDBC with a Negative Action Reason of: Duplicate Benefit

Negative Action Detail

None

Failed to Complete Determination

KEES User Runs EDBC with a Negative Action Reason of: Failed to Complete Determination

Negative Action Detail

None

Ineligible Dwelling Type

KEES User Runs EDBC with a Negative Action Reason of: Ineligible Dwelling Type

Negative Action Detail

None

Ineligible Fuel Bill Name

KEES User Runs EDBC with a Negative Action Reason of: Ineligible Fuel Bill Name

Negative Action Detail

None

No Self-Payments

KEES User Runs EDBC with a Negative Action Reason of: No Self-Payments

Negative Action Detail

None

Not At Application Address

KEES User Runs EDBC with a Negative Action Reason of: Not At Application Address

Negative Action Detail

None

Not Eligible - Other reasons

KEES User Runs EDBC with a Negative Action Reason of: Not Eligible – Other Reasons

Negative Action Detail

None

Not Energy Vulnerable

KEES User Runs EDBC with a Negative Action Reason of: Not Energy Vulnerable

Negative Action Detail

None

Not Initially Eligible

KEES User Runs EDBC with a Negative Action Reason of: Not Initially Eligible

Negative Action Detail

None

Outside LIEAP Season

KEES User Runs EDBC with a Negative Action Reason of: Outside LIEAP Season

Negative Action Detail

None

Over Income

KEES User Runs EDBC with a Negative Action Reason of: Over Income

Negative Action Detail

None

Requested Discontinuance

KEES User Runs EDBC with a Negative Action Reason of: Requested Discontinuance

Negative Action Detail

None

Requested Information Not Received

KEES User Runs EDBC with a Negative Action Reason of: Requested Information Not Received

Negative Action Detail

None

Residency Requirement Not Met

KEES User Runs EDBC with a Negative Action Reason of: Residency Requirement Not Met

Negative Action Detail

None

Whereabouts Unknown

KEES User Runs EDBC with a Negative Action Reason of: Whereabouts Unknown

Negative Action Detail

None

Written App Withdrawal

KEES User Runs EDBC with a Negative Action Reason of: Written App Withdrawal

Negative Action Detail

None

End of Season

A KEES Batch sets this EDBC Status Reason to discontinue any Active LIEAP Program at the end of the LIEAP Season.

N/A – this reason can only be set by the LIEAP Auto Discontinuance Batch

Non-Compliance - Ineligibility Status Reason Table

The Ineligibility Reasons listed on this table display on EDBC Summary when the corresponding record exists on the Non-Compliance List page.

NOTE: LIEAP does not use the Non-Compliance page at this time, so the reasons in this table are not expected to display.

Role Reason

Status Reason

Reason for Ineligibility

KEES Page

None

Failure to Provide – Name and/or Identity

The consumer did not provide requested proof of Name and/or Identity.

Non-Compliance List

None

Failure to Provide – Proof of Income

The consumer did not provide requested proof of Income.

Non-Compliance List

None

Failure to Provide – Residence

The consumer did not provide requested proof of residence.

Non-Compliance List