Non-Citizenship - Non-Medical

Utilize the Non-Citizenship Status Detail page to document all non-citizens, including Refugee applicants.

NOTE: Non-Citizenship records need to be reviewed and updated. To maintain an accurate historical record, always add a new record when updating or changing non-citizenship status. Adding a new record utilizes effective dating to end date the existing record.

NOTE: This page uses Continuous Dating, meaning there can be no gaps or overlaps between the records. If needing to make a change to information on this page, users must Add a new record. When the new record is saved, effective dating occurs in order to maintain historical data.

To Add or Update a Non-Citizenship Status

  1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Non-Citizenship from Task Navigation. The Non-Citizenship Status List page displays.

  2. Click the Add button. The Non-Citizenship Status Detail page displays.

  3. Select the consumer from the Name drop-down menu.

  4. Enter the USCIS Document Type and any additional fields which dynamically display based on the document type.

  5. Select the Country of Citizenship.

  6. Enter the Date of Entry using the <mm/dd/yyyy> format or the calendar icon.

    NOTE: If approving a Legal Permanent Resident in the month they meet the 5 year requirement, complete the following steps:

    1. Enter the Date of Entry as the month prior to the actual month of entry.

    2. Run EDBC for the month of requested eligibility.

    3. After Saving and Accepting the appropriate EDBC results, Edit the Non-Citizenship record to update the Date of Entry to the correct date.

  7. Select a Verified status from the drop-down menu.

  8. Complete the Initial SAVE Status field with the appropriate value for the type of non-citizenship.

  9. Enter the Begin Date using the <mm/dd/yyyy> format or the calendar icon.

  10. If the user has another entry, click the Save and Add Another button. Otherwise, click the Save and Return button.

Secondary Verification Required in SAVE - Special Instructions When No Reply is Received.

If a secondary verification is required in SAVE, and the agency does not have a reply to the request for secondary verification, use the Application Pending value from the Secondary Save Status drop-down menu. (For Food assistance this will result in the person being treated as an “Ineligible Alien INS documents provided” with their income and expenses prorated.)