Non-Compliance is used to document a failure to provide, failure to cooperate, a penalty record and/or fraud. This record is used by rules to deny or discontinue a consumer or a program when determining eligibility.
Employment Services staff should create the Non-Compliance record when applying a penalty. For detailed information on setting a non-compliance record for a penalty, see Work Program Penalty or Potential Employment Penalty. Follow the business process,when applying a penalty.
NOTE: If the Non-Compliance record has an End Date, even if in a future month, it does not display on the list page.
From within the context of the case, select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Non-Compliance from Task Navigation. The Eligibility Non-Compliance List page displays.
Click the View button. The Eligibility Non-Compliance List page displays with all Non-Compliance records entered for all case persons.