Regenerating a Document

Regenerating a document allows the user to make a duplicate copy of the user selected document.  The document is not editable.  Users are unable to regenerate a deleted Form or NOA.

This process is utilized for Returned Mail and when a consumer requests an additional copy of a form or NOA that has already been sent.

NOTE: When Returned Mail is received, even if the address is corrected in KEES prior to regenerating, the worker still has to manually address an envelope to re-mail the correspondence. Regenerating the document simply reprints what has already been printed/mailed/saved.

NOTE:  Only original or regenerated original Barcoded Documents update the Document Status on the Review and IR/12 Month Report page.  

See IN Printing for information on imaging the form.

Regenerating a Document for a Case

From within the context of the case:

  1. Select Eligibility from Global Navigation. Select Distributed Documents from Local Navigation. The Distributed Documents Search page displays with the Case Number field populated.

  2. Update the Date Range if necessary.

  3. Click the Search button. The Distributed Documents Search Results Summary displays all documents distributed specific to the user’s case.

  4. Click the Select check box for the document the user wishes to regenerate.

  5. Select Centrally or Locally from the Print drop-down menu.

    NOTE: If the user selects Centrally the document will print centrally through Central Print Jobs. If the user selects Locally the document will print locally. The reprinted document will appear as a new and separate line in Distributed Documents Search Results Summary.

  6. Click the Regenerate button.  The document displays in PDF for review.

  7. Click the Print button. The print options available are specific to the document the user is printing.

  8. Complete a Journal entry.

Regenerating a Document for a Resource

  1. Select Document Control from Global Navigation. Select Documents from Local Navigation.

  2. Select Resource from the drop-down menu under Search By. Click the Go button.

  3. Enter search criteria. Click the Search button.

NOTE: The Results Summary displays the documents that matched the search criteria.  The Forms and NOAs that return from the search populates the screen in alphabetical order under the Document column which is sortable using the carets.  

  1. Click the Document hyperlink and a page opens displaying the details of the document.

  2. Click the Select check box for the document the user wants to regenerate.

  3. Click the Regenerate button.  The document displays in PDF for review.

  4. Click the Print button.  The print options available are specific to the document the user is printing.

  5. Complete a Journal entry.