All people on a program need an assigned relationship to all other program members, excluding those with a high-dated Household Status of either Permanently Out of the Home or Added in Error. Relationships are reciprocal and only need to be entered once (Example: Micah is the son of Bryan—the system knows that Bryan is Micah’s father).
1. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Relationship from Task Navigation. The Relationship List page displays.
2. Click the Edit button for the case person where the New indicator is displayed. The Relationship Detail page displays.
3. Review the three options:
Accept all data from an e-Application,
Click the Check All button.
Click the Accept button to proceed with the e-Application.
Accept only some data from an e-Application and reject other data:
Select each check box for the new data element the user wants to accept.
Click the Accept button.
A window displays with this text: “The following data items have not been accepted. Clicking “Continue” rejects this data. Do you want to continue?” Click Continue to proceed or Cancel to re-evaluate the data before proceeding.
Reject all data from an e-Application:
Click the Accept button.
A window displays with this text: “The following data items have not been accepted. Clicking “Continue” rejects this data. Do you want to continue?” Click Continue to proceed or Cancel to re-evaluate the data before proceeding.