Removing a Verification

Any manually added verification can be removed.

To Remove a manually added verification:

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go. The Case Summary page displays.

2. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Verifications from Task Navigation. The Verification List page displays. The Program Type defaults to Non-Medical.

3. Select a Status from the drop-down menu.

4. Click the Edit button. The Verification Detail page displays.

5. Click the Remove button.