Removing a Verification Record

Any manually added verification can be removed.

To Remove a manually added verification:

1. Access the case through Person Search or enter the Case Number in the quick search field from Task Navigation and click Go. The Case Summary page displays.
2. Select Eligibility from Global Navigation. Select Customer Information from Local Navigation. Select Verifications from Task Navigation. The Verification List page displays.
3. Select a Status from the drop-down menu.
4. Select LIEAP from the Program Type drop-down menu.
5. Click the Search button. The Search Results Summary displays a list of verifications based on the search criteria.
6. Click the Edit button for the verification record. The Verification Detail page displays.
7. Click the Remove button. The Verification List page redisplays.