Reset Security Challenge Questions

If your security Challenge Questions are already set use the below instructions to reset them.

To reset Security Challenge Questions:

  1. Navigate to OIM.

  2. Enter the User User ID and Password. Click the Sign In button. The Oracle Self Service Homepage displays.

  3. Click the My Information icon on the Oracle Self Service Homepage.

  4. Click the carat to expand the Challenge Questions section of the My Information tab.

    NOTE: Use the drop-down menus to view and select different challenge questions.

  5. Select challenge questions from the drop-down menu and provide an answer to the corresponding challenge questions.

  6. Click the Apply button.>

  7. A message will display Challenge Questions have been changed successfully or an Error message will display with a list of errors.