Updating a LIEAP e-Application Status

When the e-App Status is Pending, the steps below should be followed to update Status from Pending to Not Accepted.

From the Case Summary page, click on the e-App number hyperlink for the e-App that is in Pending Status.
Click the Edit button on the e-Application Summary page.
Select Not Accepted from the e-App Status drop-down, then click the Save button.
The e-Application Summary page re-displays with e-App Status of Not Accepted.

When the e-App Status is Pending, the steps below should be followed to first update the Status from Pending to In Progress.

From the Case Summary page, click on the e-App number hyperlink for the e-App that is in Pending Status.
Click the Edit button on the e-Application Summary page.
Scroll down to the bottom of the page to the Assigned Worker Information section and click the Select button.
Enter the Ghost Worker ID for your office on the Select Worker page, then click the Search button.
The Select Worker page will re-display with the Worker ID you entered. Click the Select button.
The e-Application Summary page displays and the worker assignment now shows. Click the Save button.
The e-Application Summary page re-displays with e-App Status of In Progress.

NOTE: The status must be In Progress to manually update to Posted.

When the e-App Status is In Progress, the steps below should be followed to update the status to Posted.

1. From the Case Summary page, click the e-App number hyperlink for the e-App that is in a Status of In Progress.

2. Click the Edit button on the e-Application Summary page.

3. Select Posted from the e-App Status drop-down, then click the Save button.

4. The e-Application Summary page re-displays with e-App Status of Posted.