Vendor Payments

The LIEAP Vendor Payment process begins when a LIEAP benefit is approved by running and accepting EDBC. The Status of the Vendor Payment can be viewed on the Issuance History and Issuance Detail pages.  

Vendor Payment Status Table

Ready for Issuance

·   Non-EFT Vendor payment waiting to be paid.

·   EFT Vendor promise accepted waiting to be paid.  

Pending Promise

·   EFT Vendor was sent information waiting to be accepted or rejected. 

·   EFT Vendor rejected information, updates made to the case and resent through the promissory process. 

Rejected Promise

EFT Vendor received information and rejected, sent back with rejection reason. 

Submitted

Benefit sent to SMART for payment KEES has not received information back that benefit was paid. 

Void

Promise was rejected, payment voided, Data Collection reentered and waiting for EDBC to be rerun.  

Paid

EFT LIEAP benefit paid.

Issued

Non-EFT benefit paid.

 

EFT Vendor Payments go thru a promissory process.  Payments that are rejected must be reviewed and updates made including but not limited to the Status on the Issuance Detail page. 

Updating the Vendor Issuance Status

From the LIEAP Case Summary page:

  1. Select Issuance History from Task Navigation.
  2. The Issuance History page displays. 
  3. Select the Control Number hyperlink for the record with the Current Status of Rejected Promise. 
  4. The Issuance Detail page displays. Click the Edit button.
  5. In the Basic Information block the Status and Status Reason become editable. 
  6. Select the applicable drop-down from Status.
  7. Select the applicable drop-down from Status Reason.
  8. Click the Save button.
  9. Click the Close button. 
  10. The Issuance History page displays.  The Current Status displays the updated information.
  11. Click the Close button. The LIEAP Case Summary page displays.

View payments associated to a specific LIEAP vendor by completing an Issuance Search from the Fiscal Global Navigation tab.

LIEAP Issuance Search by Vendor

  1. Select Fiscal from Global Navigation. The Issuance Search page displays.

  2. Select Payee from the drop-down options to Search By.

  3. Under Payee select the radio button for Resources.

  4. Click the Select button.

  5. The Select Resource page displays.

  6. Enter search criteria and click the Search button.

  7. The Search Results Summary displays.

  8. Select the radio button for the correct Resource and click the Select button.

  9. The Issuance Search results display.

  10. Click the View Detailed Results button to display additional information.