This functionality should only be used if a KEES case does not exist.
Locate the task to be voided:
Click the View All button in the Task Portlet from the KEES home page. The Task Inventory page displays.
Apply filters to search for tasks. Status is a required field, however, all other Task Inventory search fields are not required, and multiple search criteria may be applied allowing the user to broaden or limit the search as needed based on the desired result. For additional information see Task Inventory Search Filters.
Click the Search button. A list of tasks fitting the user’s search criteria displays. These can be sorted using the carets associated to each listed result. Only one column can be sorted at a time.
NOTE: To perform a new search with different criteria, click the caret for Refine Your Search.
Click the Task hyperlink from the Task Inventory search results to claim the task. The Task Details window opens.
Close the Task Details window.
Select Tasks from Utility Navigation. The Task Management window opens.
Click the Void button next to the task the user wants to void. The task no longer displays in the Task Management window.
Close the Task Management window.