Request More Information

If additional information is required, more information can be requested prior to rejecting a request. The Request More Information button allows the submitter an opportunity to respond before the request is rejected.

1. Navigate to OIM.

2. Enter the User Login and Password. Click the Sign In button. The OIM Self Service page displays.

3. Click the Tasks tab. The task for each security request is displayed in the Task List.

4. Click on the Request ID number to view the details of the request.

5. Click the Claim Task button from the Task Details: Approval page.

6. Click the Request More Information button.

7. Select the Requester radio button.

8. Enter details about the information needed in the Details text box.

9. Click on the Submit Request button.