When processing a review, workers should always verify that the program/persons were Rescinded rather than Reapplied for. The easiest way to verify this is to click on the pending person’s name hyperlink whom you are reviewing in the Medical program block. This will take you to the Medical Person History page. If the most recent application date in the Person Application History block is the date of the application you are processing, then the person was Reapplied. If your application date is not displayed here then the last application was Rescinded.
If a Reapply was completed on a program or person when a Rescind should have been completed, STOP processing the case and submit a ticket to the HelpDesk.