Searching for a Journal Entry

 

From within the context of a case:

  1. Click Journal from Utility Navigation. The Journal List window opens.

  2. Click the List Options hyperlink.

  3. To search by Case Number (pre-populated), Contact Type, Date Range, Source or Keyword Search enter information in applicable fields.

  1. Click the Search button. The Search Result Summary window displays.

  2. Click the List Options hyperlink to perform a new search; or close the window.