Suppressing a Journal Entry

 

Not all staff have access to the suppress functionality. Journal entries cannot be deleted. Suppressing a journal entry means the entry will only be visible to designated users. The Suppress button will not be visible to people without the proper security profile. A journal entry should be suppressed when protecting confidential information, such as in Foster Care or Adoption cases. When a journal entry is suppressed, any appended text is also suppressed. Suppressed journal entries cannot be unsuppressed.

From within the context of a case:

  1. Click Journal from Utility Navigation. The Journal List window opens.

  2. Select the check box for the entry to be suppressed.

  3. Click the Suppress button to open the Journal Entry window.

  4. Enter why the entry is being suppressed in the Suppress text box.

  5. Review the narrative then click the Save button to save the entry or the Cancel button to cancel the entry and return to the Journal List window.