The following process should be followed when staff encounter a consumer who is deceased and is the case head and/or responsible party for a dependent that is active on the case, and staff need to determine who will be the case head on the new case.
Staff need to discontinue benefits for the deceased individual on the case. See Discontinuing Benefits Due to Death for further information.
If children on the case have a Continuous Eligibility (CE) Period that is past the case head's Date of Death, staff should attempt to reach out to see if there is a new responsible party for the children. If staff are unable to contact anyone, children will need to remain open and running on their current CE Period. The children’s coverage will end if someone else applies for them, or their review period is completed with No Review returned.