01042021 Dispatch

 

 

All Programs

 

KEES Availability

Monday 1/4:  Sunday 2pm – Monday 8pm

Tuesday 1/5:  6am – 9pm

Wednesday 1/6:  6am – 9pm

Thursday 1/7:  6am - 9pm

Friday 1/8:  6am - 9pm

Saturday 1/9: 6am to 9pm

Sunday 1/10: Unavailable

 

 

Batch/Interface Tasks

Some Batch/Interface tasks were generating without a Case Number. This has been fixed.

 

 

Search by Confirmation Number

Staff were unable to search by the SSP Confirmation Number on the KEES home page. This has been fixed.

 

 

 

Medical Programs

 

No Touch Task Details

No Touch tasks were being created with incorrect Task Details in some instances. This has been fixed.

 

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.   

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.  

 

 

Contact Us

Phone Number: 844-723-5337

  Opt. 1 for Tier 1 Help Desk (Access Issues Only)

  Opt. 2 for KEES Help Desk Voicemail

KEES Help Desk Email: KEES.HelpDesk@ks.gov                   

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.