|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, January 4, 2024 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, January 5, 2024 |
6am to 8pm (Med Reviews - Feb) |
7am to 8pm |
7am to 8pm |
|
Saturday, January 6, 2024 |
3pm to 9pm (Med Reviews - Feb) |
7am to 7pm |
7am to 3pm |
|
Sunday, January 7, 2024 |
6pm to 9pm Monday (System Patching) |
12pm to 7pm |
Not available |
|
Monday, January 8, 2024 |
6pm Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, January 9, 2024 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, January 10, 2024 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, January 11, 2024 |
6am to 8pm (January Release-tentative) |
7am to 8pm |
7am to 8pm |
|
Friday, January 12, 2024 |
6am to 8pm (COLA Notices Sent) |
7am to 8pm |
7am to 8pm |
|
Saturday, January 13, 2024 |
Unavailable (PEBT auto-issuance) |
7am to 7pm |
7am to 3pm |
|
Sunday, January 14, 2024 |
Unavailable (PEBT auto-issuance) |
12pm to 7pm |
Not available |
|
Monday, January 15, 2024* |
6am to 8pm Tuesday |
Not available |
Not available |
|
Tuesday, January 16, 2024 |
6am Monday to 8pm (Child Care EDBC) |
7am to 8pm |
7am to 8pm |
|
Wednesday, January 17, 2024 |
6am to 8pm (Med. Discontinuance for 10/23 Reviews) |
7am to 8pm |
7am to 8pm |
|
Thursday, January 18, 2024 |
6am to 8pm (Non-Med Reviews – Mar) |
7am to 8pm |
7am to 8pm |
|
Friday, January 19, 2024 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, January 20, 2024 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, January 21, 2024 |
6am to 9pm Monday |
12pm to 7pm |
Not available |
|
Monday, January 22, 2024 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
*STATE HOLIDAY
There is an issue with the SSP application date logic for holidays. Any SSP application received after 5pm on 12/29/2023 thru 5pm on 1/01/2024 will have an application date of 1/01/2024 instead of 1/02/2024. When registering these applications staff will need to correct the application date to be 1/02/2024. A data fix to correct the application date was applied Tuesday night to any eApps that had not yet been linked to a case.
*This workaround does not need to be applied to LIEAP SSP applications since it is not a prorated benefit.*
*This workaround should NOT be applied to PE Tool Applications as this will create reporting issues.*
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.