01122024 Dispatch

 

 

All Programs

 

KEES Availability:

Friday 1/12: 6am – 8pm

Saturday 1/13: Unavailable

Sunday 1/14: Unavailable

 

A build is scheduled for this weekend.  Below is a summary of what is included in the release as well as any workarounds that will no longer be needed.

 

 

Issues We Fixed for All Programs:

 

Perceptive Content Unable to Pull Case Info on Manually Generated Barcoded Documents - FIXED

Staff will no longer see barcoded documents sitting in an error queue in Perceptive Content. The data (Case Name, Case Number, & Document Type) will now be pulled, and the document will move correctly through the workflow.

 

SSP 'Give Us Your Feedback' Link Broken – FIXED

An error will no longer occur when consumers click the Give Us Your Feedback link in the SSP.

 

Claimed Task not Showing in Assigned Task on Home Page when Using Firefox browser – FIXED

Workers can now see their Claimed tasks in the Assigned Task queue on the KEES Home page when using the Firefox browser.

 

Address Tool Normalizing Apartment Addresses with Complex Name, Apartment Number and Street Number all in Address Line 1 – FIXED

The reported issue of apartment addresses, complex name, apartment number, and street number normalized all into Address line 1 has been fixed.

 

Child on PPS Program Block Task Generated when PPS is Discontinued – FIXED

Workers will no longer see Child on PPS Program Block task create on Medical and Non-Medical cases when the FCM or ASM ends for a child.

 

Name Change not Always Updating Case Name – FIXED

Workers will see the Case Head Name update (change in last name, lower case to upper case) for a consumer when it is updated on the Individual Demographics page.

 

SSP e-application Application Date Logic not Showing Correct Date – FIXED

The reported issue of the correct date not showing on SSP e-applications after a holiday has now been fixed.

 

 

Medical Programs

 

Medical Issues We Fixed:

 

DCF Task 'KDOC Verify Incarceration' Populating in CURRENT – FIXED

Workers will no longer see the DCF KDOC Verify Incarceration task populate in CURRENT under Specialty.

 

KEES Pulling Previous Record on the Case Member List Page – FIXED

Workers will no longer see a New to KEES consumer pull information on the Case Member List page during registration. As they are new to KEES, no information should pull for people they are associated with.

 

1700 Error Received when Running Multi-Month EDBC – FIXED

Workers will now be able to run Multi-Month EDBC without receiving a 1700 error.

 

IROD task generating on Active or Pending Case in Error – FIXED

The reported issue of IROD tasks generating in error to a pending case will no longer occur.

 

Prior Med Month Added to Person Prior to the Birth Month – FIXED

Workers will now receive an error when attempting to add PM months for a Newborn who was not born in those PM months.

 

Multiple Lines of Records in Person View for the Same Month – FIXED

The reported issue of Person View showing multiple lines of records for the same month has been fixed.

 

Changing Status of Task to KDHE-New Information Did Not Feed Task to the Worker Widget in CURRENT – FIXED

Workers will now see a task feed over to CURRENT when the task status in KEES is set to KDHE-New Information.

 

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

P-EBT

The Auto-Issuance Batch for P-EBT will run this weekend.  Staff should expect to start seeing open P-EBT Program Blocks in KEES when they return to work on Tuesday.  Please do not process any P-EBT cases – this includes running EDBC on a pending program block.  There is targeted staff that will process all P-EBT calls / requests / applications.  If you have clients ask about P-EBT applications please inform them that applications will be accepted through the Self-Service Portal (SSP) only during the month of February.

 

Employment Detail Page - Reminder

The Status Information section of the Employment Detail page in KEES is only used by Employment Services.  This is used to track the number of hours a client is working when they are involved with Employment Services and must be completed by Career Navigators – eligibility does not complete this section.

 

 

 

Non-Medical Issues We Fixed:

 

Zero Error when Clicking Edit to Update KWK on the TANF Detail Page - FIXED

The reported issue of receiving a zero error when clicking on the Edit button by the person’s name in order to update the KWK has been corrected.

 

Verification Not Received Task not Generating - FIXED

The reported issue of the Verification Not Received task not generating has been fixed.

 

Food Assistance Discontinuance NOAs Displaying a Date of 12/31/1998 - FIXED

Food Assistance discontinuance NOAs should now display the correct discontinuance date.

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.