Friday 1/13: 6am – 9pm
Saturday 1/14: 6am – 9pm
Sunday 1/15: 3pm – Tuesday 9pm
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
It appears that the ES-1627a Request for Enhanced Rate for Special Care form is populating with the incorrect rate displayed. Until this issue has been resolved, staff will need to use Request for Enhanced Rate for Special Care (click here to access).
The KEES Help Desk has received reports that some tasks are missing the Claim button on Task Management. Until this issue has been resolved, staff will need to Claim the task from either Task Details or the Task Inventory page.
The KEES Help Desk is investigating an issue with the Program drop-down menu on the Document Parameters portlet. Most Non-Medical programs are appearing in the drop-down multiple times. This does not appear to impact the functionality and it does not matter which one is selected. Staff no longer need to submit tickets for this issue.

DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.